![]() GatewayNotReachable when setting credentials If it still doesn't show up, repin the visualization to the dashboard. Wait 10-15 minutes for a refresh to be reflected in the dashboard tiles. Dashboard doesn't reflect changes after refresh Troubleshooting unsupported data source for refresh. When you configure a semantic model, you might get an error indicating the semantic model uses an unsupported data source for refresh. If you have a Web connector script that's using the Web.Page function, and you've updated your semantic model or report after November 18, 2016, you must use a gateway for refresh to work properly. Refresh using Web connector doesn't work properly An admin uses the following area in the Power BI admin portal. Ask them to remove your email, or an email list you're subscribed to, from the appropriate semantic models in Power BI. If you're coming to this article from an email notification, and you no longer want to receive emails about refresh issues, contact your Power BI admin. ![]() If there is no gateway selected, the data source might have changed or might be missing.Īfter you've confirmed these requirements are met, take a look through the following sections for more troubleshooting. Verify the report has a gateway selected.Verify the gateway version is up to date. ![]() You should always ensure that basic requirements for refresh are met and verified: If you encounter a scenario that's not listed in this article, and if it's causing issues, you can ask for further assistance on the community site, or you can create a support ticket.
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